These shipping guidelines provide instructions for the shipment of doors, sidelites, and transoms produced by BarnCraft, FiberCraft, and WoodCraft. Doors with glass are securely packed standing and placed in a unique 6-door box. TDL (True Divided Lite), solid wood doors, and fiberglass slabs can be shipped flat stacked on a pallet. Each door has a stock number listed on the edge, and it is placed inside the appropriate crate type for shipment.
SHIPPING GUIDELINES BarnCraft • Buffalo Forge • FiberCraft • WoodCraft
Doors, Sidelites, and Transoms For shipment by Common Carrier, doors with glass are securely packed standing and packed in our unique 6-door box. TDL, solid wood doors and fiberglass slabs may be shipped flat stacked up to 25 high on a pallet. The door stock number is listed on the edge of the door, and the door is placed inside of the appropriate crate type for shipment.
GlassCraft’s 6-Door Shipping Box Ship up to six 3’-6’’ x 8’-0’’ door slabs per packaging box or ship a complete KD (Knock Down) pre-hung door unit in one easy to ship package. Ship it once and ship it right.
• Faster to unpack than traditional crating • More protection than traditional crating means less shipping damage • Easier to inspect product for shipping damage • More product per square foot means less cost to ship • Easy to recycle packaging using less wood than traditional crating
6-Door shipping box and pallet
Pre-hung Entry Systems Shipment and assembly configurations for these units are available in 3 options: 1) Assembled for customer pickup at our factory or to be delivered on a GlassCraft truck. 2) Pre machined—K-D or knocked down, and crated for shipment. These entries have been completely assembled, and are then disassembled and crated for shipment and reassembly at your location. 3) Assembled and crated for shipment. Single pre-hung doors are shipped fully assembled. Double doors, or doors with sidelites are shipped with the frame fully assembled, and the doors/sidelights separately packed in the same crate. Brick moulding and casing are not mounted to the frame. We have found that our customers get the best product and the best results when we ship a pre-hung unit door and frame together in the same shipment. If you require the door frame earlier than the door, we suggest that you order the appropriate door frame jamb kit, and assemble the frame yourself on the job-site. If we ship the frame separately from the door, we cannot guarantee the alignment of the door to the frame, or the alignment of the hardware. Receiving Your Shipment Please inspect any shipment for damage prior to signing the delivery receipt. If damage is found, you should make a notation on the delivery receipt, and file a claim for damage with the delivering freight carrier, or notify GlassCraft if delivered on a company truck. GlassCraft Door Company assumes no liability for any damage which may occur during shipping. If there is no visible damage to the shipment, we suggest that you note on your delivery receipt/bill of lading “not checked for concealed damage at the time of delivery”.
Prehung Unit shipping box and pallet
Shipment Error or Shortage If you receive a shipment and there is a shortage, an error, or a defective product, download a copy of our RMA form and email it to our Customer Service Department within 7 days of your receipt of the order, so that we can resolve the problem quickly and completely. Custom Crating Charges GlassCraft does not add a crating charge for standard size door and entryway units. Units that are larger than our standard sizes will require a customized crate. A crating charge for these larger units will be applied at the time of invoice. Warranty All products are covered by individual warranties. Visit www.glasscraft.com for complete warranty details before using, installing or finishing any GlassCraft product.
Page 1Powered by FlippingBook