10. Damage caused by harsh environmental conditions including for example, substantial exposure to sun, or salt spray, or airborne pollutants, or other unnatural conditions such as exposure to harsh chemicals or solvents such as acidic washers, stucco leach, or abrasive cleansers. Or damage caused by vandalism or domestic or non-domestic animals. 11. Any labor or removing, installing, or replacing product or other materials. 12. Any products not installed or sold in the USA. 13. The finish of the door is not covered by this warranty, including a factory applied finish. (GlassCraft factory applied finish is covered by a separate warranty). Glass Panels GlassCraft Door Company does not warrant any product against glass breakage or glass damage for any reason. The following Glass Panel warranty shall be void if the unit has not been stored, installed, and maintained in a good and workmanlike manner, or if the damage is resulting from exposure due to installation in an unprotected opening, such as an installation without sufficient roof overhang protection, which causes the door and glass panel to be exposed to an unusual amount of direct sunlight and/or precipitation. “IG” Insulated Glass Panels Your Insulated Glass panel, for a period of 2 years from the date of purchase, is warranted against any material obstruction of vision through the Unit due to the accumulation of dust, moisture, or film on the internal surface of the glass caused by failure of the Unit’s edge seal due to defects in material or workmanship, under normal conditions. This warranty shall be void 1) if the unit has not been stored and installed in a good and workmanlike manner, 2) if the Unit is installed in high moisture environments (such as green houses or swimming pool enclosures), or 3) if film, shades, blinds, a storm door, or any foreign materials are used on or near the surface of the Unit Claims Procedure and Limit on Remedies All warranty claims must be presented as outlined above, within the warranty period. We will not honor warranty claims made prior to payment in full for the warranted product. Upon validation by GlassCraft of any warranty claim, we will (at our option): 1) provide a replacement at no cost to the customer, and return it to the customer, FOB GlassCraft in Houston, Tx., or 2) refund the purchase price paid for the product by the original purchaser of the product from GlassCraft Door Company, or 3) offer a replacement at a cost of 25% of the current list price of the product, and return it to the customer, FOB GlassCraft in Houston, Texas, or 4) repair the product We reserve the right to inspect any product that is alleged to be defective. GlassCraft may require that the purchaser return the product to GlassCraft in Houston for inspection. Or we may choose send a company or field representative to inspect the product in the field, in which case we must be given at least a thirty-day opportunity to do so. All freight costs to and from GlassCraft for a warranty claim are the responsibility of the purchaser. Repaired or replaced products are warranted only on the same terms and for the remainder of the Warranty Period. THIS CONSTITUTES THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER ANY CLAIM OR THEORY OF LIABILITY. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, ARE EXCLUDED. GLASSCRAFT SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY NATURE INCLUDING, WITHOUT LIMITATION, LABOR COST OF ANY KIND ARISING FROM OR IN CONNECTION WITH AN ALLEGED BREACH OF ANY WARRANTY OR NEGLIGENCE ON THE PART OF GLASSCRAFT DOOR COMPANY. IN NO EVENT SHALL GLASSCRAFT PAY FOR THE COST OF LABOR, INSTALLATION, REMOVAL, DISPOSAL, OR FINISHING OF A REPLACEMENT OR ORIGINAL DOOR OR GLASS PANEL OR FOR ANY OTHER COST RELATING THE REPLACEMENT OF A DOOR OR GLASS PANEL, ALL OF WHICH SHALL BE THE SOLE RESPONSIBILITY OF THE PERSON MAKING THE WARRANTY CLAIM.
This warranty is effective for products sold after February 1, 2024.
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