Glass Panels GlassCraft Door Company does not warrant any product against glass breakage or glass damage for any reason. The following Glass Panel warranty shall be void if the unit has not been stored, installed, and maintained in a good and workmanlike manner, or if the damage is resulting from exposure due to installation in an unprotected opening, such as an installation without sufficient roof overhang protection, which causes the door and glass panel to be exposed to an unusual amount of direct sunlight and/or precipitation. (See #8 above for more information on “roof overhang protection”). “IG” Insulated Glass Panels Your Insulated Glass panel, for a period of five (5) years from the date of purchase, is warranted against any material obstruction of vision through the panel due to the accumulation of dust, moisture, or film on the internal surface of the glass caused by failure of the glass panel’s edge seal due to defects in material or workmanship, under normal conditions. This warranty shall be void 1) if the panel is installed in high moisture environments (such as green houses or swimming pool enclosures), or 2) if film, shades, blinds, a storm door, or any foreign materials are used on or near the surface of the panel. Claims Procedure and Limit on Remedies All warranty claims must be presented as outlined above, within the warranty period. We will not honor warranty claims made prior to payment in full for the warranted product. Upon validation by GlassCraft of any warranty claim, we will (at our option): 1) Provide a replacement at no cost to the customer, and return it to the customer, FOB GlassCraft in Houston, Tx. 2) Refund the purchase price paid for the product by the original purchaser of the product from GlassCraft Door Company. 3) Provide a replacement at a cost of 25% of the current list price of the product, and return it to the customer, FOB GlassCraft in Houston, Texas. 4) In the event that the factory-applied prefinish be proven defective, GlassCraft can choose to refinish the door or entry, or refund up to $100 to the current owner, or provide a refinish kit at no cost to the homeowner. We reserve the right to inspect any product that is alleged to be defective. GlassCraft may require that the purchaser return the product to GlassCraft in Houston for inspection. Or we may choose to send a company or field representative to inspect the product in the field, in which case we must be given at least a thirty-day opportunity to do so. All freight costs to and from GlassCraft for a warranty claim are the responsibility of the purchaser. THIS CONSTITUTES THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER ANY CLAIM OR THEORY OF LIABILITY. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, ARE EXCLUDED GLASSCRAFT SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY NATURE INCLUDING, WITHOUT LIMITATION, LABOR COST OF ANY KIND ARISING FROM OR IN CONNECTION WITH AN ALLEGED BREACH OF ANY WARRANTY OR NEGLIGENCE ON THE PART OF GLASSCRAFT DOOR COMPANY. IN NO EVENT SHALL GLASSCRAFT PAY FOR THE COST OF LABOR, INSTALLATION, REMOVAL, DISPOSAL, OR FINISHING OF A REPLACEMENT OR ORIGINAL DOOR OR GLASS PANEL OR FOR ANY OTHER COST RELATING THE REPLACEMENT OF A DOOR OR GLASS PANEL, ALL OF WHICH SHALL BE THE SOLE RESPONSIBILITY OF THE PERSON MAKING THE WARRANTY CLAIM.
This warranty is effective for products sold after January 1, 2011.
GlassCraft ® is a trademark of GlassCraft Door Company.
IMPORTANT: Components and handle sets are not covered by this Warranty.
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